LIVE GOLD
$---
1R
N/A
Terms of Service

General Terms & Conditions

Comprehensive terms for investing in gold and using our services.
Effective from 1 November 2023.

Company Contact Details

Company Information

Name: Heraldic Capital Ltd
Address: Victoria House, 15 Bishopsgate, London EC2A 4NE
Company No: HC-20231047
Registration: Registered in England and Wales

Contact

Web: www.heraldiccapital.com
Authorised by: Financial Conduct Authority (FCA), Registration No. HC-20231047

General Terms and Conditions

These General Terms and Conditions of Heraldic Capital Ltd govern the rights and obligations arising from contractual relationships between Heraldic Capital and clients in connection with the purchase, buyback, storage and delivery of investment gold.

Article 1 - Introductory provisions and definitions

1. Company and purpose of the Terms

These General Terms and Conditions of Heraldic Capital Ltd govern the rights and obligations arising from contractual relationships between Heraldic Capital and clients in connection with the purchase, buyback, storage and delivery of investment gold.

2. Part of the agreement

These Terms are an integral part of the Agreement for the purchase of investment gold between Heraldic Capital and the client.

3. Definition of client

A client is a natural person who has entered into an Agreement with Heraldic Capital, the subject of which is the one-off or regular purchase of investment gold in the form of a savings programme and related storage and delivery services for investment gold.

4. One-off gold purchase

A one-off gold purchase is a contractual relationship between Heraldic Capital and the Client, the subject of which is a one-time obligation of Heraldic Capital to transfer ownership rights to investment gold to the Client and to deliver, store, or buy back the investment gold.

5. Savings programme

A savings programme is a contractual relationship between Heraldic Capital and the Client, the subject of which is the obligation of Heraldic Capital to regularly purchase investment gold for the Client in the value of paid monthly and extraordinary instalments, to store this gold and to record the Client's co-ownership share of the total gold quantity.

7. Investment gold

Investment gold means gold in the form of a bar or ingot accepted by the precious metals market with a fineness of 995 thousandths or higher, and in the form of gold coins with a fineness of 900 thousandths.

Article 2 - Conclusion of the Agreement

1. Conditions for conclusion

The conclusion of the Agreement is a condition for the establishment of a contractual relationship between the Client and Heraldic Capital. The Agreement is concluded in printed form exclusively on the prescribed form of Heraldic Capital.

2. Validity and effectiveness

The Agreement is considered concluded (valid and effective) when the Client has accepted the draft Agreement submitted by Heraldic Capital by signing the Agreement and paying the contractually agreed sum.

3. Intermediary

The Agreement is always concluded through an Intermediary who has access to the printed Agreement form. The Intermediary verifies the Client's identity and conducts appropriate due diligence in accordance with anti-money laundering legislation.

Article 3 - Gold purchase conditions

Minimum amounts

One-off gold purchase: minimum amount 5,000 USD

Savings programme: minimum monthly instalment 20 USD, minimum target amount 5,000 USD

Price list

Heraldic Capital purchases gold based on its current price list, valid on the day of the purchase, which is published on the website www.heraldiccapital.com. For the savings programme, gold is purchased at a 10% discount.

Purchase execution

Heraldic Capital executes gold purchases regularly, typically on the nearest Monday (or the nearest business day in case of a public holiday) following the payment verification check.

Article 4 - Storage and delivery of gold

Storage

Heraldic Capital ensures the storage of gold in bank security vaults. The stored gold is kept in premises with controlled access and security protection.

Storage fees

One-off purchase with storage: from the second year, 1% of the current value plus VAT, maximum 120 USD incl. VAT per year

Savings programme: free storage

Delivery

Delivery period: up to 20 business days

Delivery fee:

  • Up to 400g: 48 USD incl. VAT
  • Over 400g: 108 USD incl. VAT
  • Personal collection: free (10 days advance notice required)

Statements

The company provides a monthly statement of the current gold storage balance (by the 15th of the following month) and an annual statement (by 31 March of the following year).

Article 5 - Gold buyback conditions

Buyback guarantee

Heraldic Capital guarantees the buyback of gold within 14 business days from the date of receipt of the Client's request. The gold being bought back must be undamaged and in its original packaging.

Minimum quantity

The minimum gold reserve weight for the purpose of a buyback under the Savings Programme is 20 grams.

Buyback price

The buyback price is set at the LONDON GOLD FIXING rate (per troy ounce in USD)

Stored gold: no fee

Delivered gold: a processing fee may apply in case of damage or doubts about authenticity

Article 6 - Increased price of first purchase

Conditional investment

The Client agrees to pay, together with the first monthly instalment, an Increased Price of First Purchase amounting to 5% of the agreed Target Amount.

The Intermediary may set an alternative rate in the range of 1-5%.

Article 7 - Gold bonus

Gold bonus conditions

  • Target amount of at least 15,000 USD
  • Monthly instalment of at least 50 USD
  • During the last 12 months, the Client has paid at least six times the agreed Monthly instalment

Bonus amount

The Gold Bonus is 2% of the instalment according to the current price list. This figure is for informational purposes only and the Client is not entitled to claim it before reaching the Target Amount.

Article 8 - Termination of the Agreement

Grounds for termination

  • Non-receipt of the First Instalment within 120 days of concluding the Agreement
  • No payments credited in the last 12 months amounting to at least 120 USD and the Client does not have a minimum of 20 grams of gold saved
  • Reaching the specified target amount
  • Request for a complete buyback of gold
  • Death of the Client (if no co-disposer is appointed)
  • Mutual termination agreement

Early termination penalty

In the event of early termination of the Savings Programme, an early termination penalty may be imposed in accordance with the terms of the agreement.

Trade discount

In the event of termination of the Savings Programme by reaching the Target Amount, the client will be granted a trade discount equal to the amount of the increased price of first purchase.

Additional articles

Article 9 - Complaints and defects

Procedures for product complaints, deadlines and liability for defects.

Article 10 - Personal data protection

GDPR compliance and processing of client personal data.

Article 11 - Consumer protection

Special provisions for sales outside of business premises.

Article 12 - Tax obligations

Tax aspects are governed by the legal regulations of the client's country of residence.

Article 13 - Client notice

Important information regarding payments, prices and fees.

Article 14 - Special provisions

Final provisions, effective from 1 November 2023.

Important notices

!

Withdrawal from the agreement: The Client is not entitled to withdraw from the purchase agreement, even within the statutory 14-day period, because the price of gold depends on movements in financial market prices.

!

Cash payments: Intermediaries are not authorised to accept any cash payments from clients. All payments are made exclusively by bank transfer.

!

Variable price: The price of gold for purchase and buyback is variable and depends on developments in international markets.